Privacy Policy

I. General Provisions

• This Privacy Policy sets out policy regarding any personal information you might give to us via the website hosted at www.figrr.com (“Website”) and related subdomains and application(s), and how that information may be used.
• May occasionally update this Policy and the changes thereafter will be posted on this page. Any changes to this Policy will be brought to your notice through the Platform and/or registered e-mail. We may also take your consent again as and if required by applicable and relevant law. The user’s continued use of the Platform after we publish and/or send a notice about the changes in Policy shall constitute the consent of the user with respect to the updated Policy.

II. Collection of personal information

• May collect information or employ third party plugins that collect information about the devices the user uses to access our Services. Other details about the user will be obtained when the User registers with the Figgr Platform. This type of information may include but shall not be limited to include information such as the User’s name, E-mail address, contact details, date of birth, credit card and/or payment instrument and any other information the user chooses to provide. Primarily collects the user’s information through written and electronic means of communication.
• If you login to our Platform or register for an account or access our website via a third-party platform (For e.g., Facebook or Google), you consent to collect, store and use the information you make available to us via the third-party platform. This includes but is not limited to your name, date of birth, the profile information you make public (including your profile picture) and location information and any other information you may provide to us with your consent and during the subscription period. If you have questions and/or queries about how third-party integrations work, check the terms of use of the relevant third-party service.
• Information sent by your web browser may be automatically collected. This information typically includes but is not limited to the internet protocol (IP) address used to connect your computer or device to the Internet, operating system and platform, the average time spent on the Platform, pages viewed, information searched for, access time, websites visited before, location information and other relevant statistics. The amount of information received and/or transmitted depends on the settings you have on your web browser and/or personal electronic device.
• Also uses the application of technologies to collect information, including cookies and plug- ins. Through the use of cookies, we may automatically collect information about your online activity on the Platform, such as the web pages you visit, the links you click. In order to use the Platform, you may be required to install certain plug-ins.
• Post registration you must consent to collection location services. We may collect and process information about your mobile device's GPS location (including the latitude or longitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features. Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. If you withdraw your consent and/or disable services certain features of the platform may be restricted and/or not available to you.
• You may also choose to communicate anonymously or by using a pseudonym. By doing so you may be restricted to certain sections of the Platform and it may affect ability to provide you solutions and queries with regards to products, services or benefits. This may also restrict and/ or prevent the processing of any payment made to .

III. Use and disclosure of personal information

• By submitting your personal information, you consent to Figrr using it to:
  • Provide you with products and services (both our own and those of other entities);
  • answer your queries regarding the products and services we provide, including support services;
  • collection of payments and/or administer your account;
  • provide you with updated or new information about products and services (both our own and those of other entities);
  • monitor online activity on the Platform;
  • conduct competitions, deals and promotions;
  • develop existing and new Figrr by Mumbai Foodie products and services;
  • maintain and update our business infrastructure, databases and systems;
  • promote our products and/or services and our suppliers' other products and/or services to you, including by way of direct marketing; and
  • do any other act or thing required or authorized by law.
• Provide you with products and services (both our own and those of other entities);
  • outsourced service providers and their personnel;
  • third parties authorized by you to receive personal information held by us;
  • our legal, accounting, financial or other professional advisors;
  • regulatory, government and other authorities as required by law; and
  • our related organizations.

All information sent by your web browser will be used only to assist us for the purposes of providing an effective service on the Platform. We may from time to time supply the owners or operators of third-party websites from which it is possible to link to the Platform with information relating to the number of users linking to the Platform from such third-party websites. You will not be personally identifiable from this information.

Figrr may use the information that it automatically receives from your web browser to see which pages you visit within the Platform, which website you visited before coming to ours, and where you go after you leave. Figrr can then develop statistics that are helpful in understanding how our visitors use the Platform. We may use this information to measure the use of the Platform and to administer and improve the Platform. Once aggregated for statistical purposes, you will not be personally identified from this information. This statistical data is interpreted in its continuing effort to present the Platform content that visitors are seeking in a format they find most helpful.

IV. Changes to this privacy policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.

V. Third party links and services

Your use of Figrr’s services and/or features may result in the collection, processing or sharing of information about you with third party websites. Figrr’s services and/or features may also contain third party links. Figrr is not responsible for the content or privacy practices of other websites and/or services which may be linked to our services and/or features. Figrr does not endorse or make any representations about third-party websites and/or services. Our Privacy Policy does not cover the information you choose to provide to or that is collected by these third parties. We emphatically encourage you to read such third parties' privacy policies.

VI. Safety & Security

Figrr has enforced necessary physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store. Figrr follows accepted industry standards to protect the personal information submitted to us.

The third-party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard and with the updated RBI guidelines.

Figrr assumes no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

You play an important role in keeping your personal information secure. You should not share your registration and/or login details, password, or other security information of your Figrr account with anyone. If we receive instructions using your registration and/or login details and password, we will consider that you have authorized the instructions.

VII. Contact Us

If you have any queries relating to any the processing/ usage of information provided by you or our Privacy Policy, you may email us at figrr@mumbaifoodie.com. You may also contact us on the above mentioned details if you wish to update and/or delete your existing details and/or information in our database and/or system.

VIII. Refund and Cancellation Policy

No refunds or cancellations can be issued once the membership has been purchased. However, you can opt out of the service by writing us an email at figrr@mumbaifoodie.com